TextAloud: AT&T Mike RESP Dealers Association of Ca Lyrics
RESP Dealers a__ociation of Canada-resp220.txt
Sales Representative Proficiency Course
The RESP Dealers a__ociation of Canada (RESPDAC) has developed this Sales
Representative Proficiency Course as the initial training and proficiency
requirement for new sales representatives. The a__ociation's goal is to have this
course accepted by the securities regulators in each province and territory as the
educational prerequisite to licensing as a sales representative for a scholarship
plan dealer.
People who invest in scholarship plans expect excellent service, expert
knowledge and absolute trustworthiness from sales representatives and dealers.
You will be entering into long-term relationships with your clients and they will be
relying on you when making important investment decisions. Your clients and
your dealer must always have confidence in your integrity. To meet these
expectations, you must have proper training and a through understanding of your
regulatory and ethical obligations.
This is a self-study course. To successfully complete it, you must obtain a grade
of at least 70% on a final two-hour examination. You should expect to devote a
significant amount of time - about 20 to 30 hours - to studying and reviewing the
material.
The final examination must be completed within three months of registration in
the course. Of course with hard work and diligence, you may complete the
course and the exam in a much shorter timeframe. Sample examination
questions have been included in the material to reinforce important concepts and
to illustrate the scope of the knowledge required to successfully complete the
course.
What will be covered in the material
This course will cover:
• The RESP Dealers a__ociation's Code of Sales Practices.
• The rules governing RESPs and the CESG program.
• The general design of scholarship plans.
• The various disclosure documents provided by scholarship plans.
• Scholarship plan fees and expenses.
• The role of the scholarship plan dealer.
• Responsibilities of sales representatives.
• Advertising practices and regulations.
• The regulatory framework.
• An overview of the economic and financial environment in Canada.
Procedures for Registration and Examination
An individual seeking registration as a sales representative for a scholarship plan
dealer will be required, as part of their qualifications, to study and understand the
material contained in the Sales Representative Proficiency Course ("SRPC") and
to successfully complete an examination based on the SRPC.
ENROLLMENT PROCESS: Applications to enroll in the SRPC should be made
directly to the Dealer Coordinator of the RESPDAC member firm with which
employment is contemplated. Upon acceptance of the application and receipt of
any applicable fees or tuition charges, the Dealer Coordinator will register the
student. Acknowledgment of registration will be sent to the student by
RESPDAC, along with the required User ID and initial password to access the
information online. Should course materials be requested, RESPDAC will deliver
the materials to the Dealer Coordinator for distribution to the student.
REGISTRATION FEES: For information concerning the course fees, please
contact the Dealer Coordinator of the RESPDAC member firm with which
employment is contemplated. The fee provides web access to the study material
and two opportunities to write the final examination. If unsuccessful after two
attempts of the final examination, the student should contact the Dealer
Coordinator of the RESPDAC member firm. A printed copy of the study material
is available for an additional $50. An Invigilator will supervise the examination.
Fees for Invigilators vary.
PREPARATION FOR EXAMINATION: The RESPDAC has developed
examinations that will test the student's understanding of the material found in
the SRPC. The online version of the course provides the student with a practice
examination facility as well as review questions for each chapter. Should the
course material be purchased, a sample examination is included, along with
questions at the end of each chapter. These sample questions will help students
a__ess their comprehension of the course material and their readiness to write
the final examination.
EXAMINATION TIMING: Students will be allowed three months from date of
acceptance of their application to write the necessary examination. When a
student feels that they are ready to write the examination, they will be required to
contact a designated exam invigilator in their area to arrange a time to sit for the
final examination. The online facility provides the required information to locate
and contact an invigilator as well the fees charged. Invigilator fees generally
range from $25 - $50 depending on the site chosen and are payable by the
Student to the invigilator before writing the exam. The examination will be
presided by an Invigilator, who will oversee the examination.
EXAMINATION CONTENT: The final examination will be an on-line (computer-
based) examination in multiple-choice format. Exams will be closed-book and
will be completed before an invigilator. Students will have 2 hours to complete
the examination. Passing grade is 70%.
EXAMINATION PROCESS: On arrival at the designated examination location,
students will provide the Invigilator with proper identification to ensure that the
person writing the exam is properly registered. Students who do not present
appropriate identification will not be permitted to write. Students are not
permitted to bring in any notes or other reference or resource materials to the
examination. Consultation with notes or other reference sources from the start of
the examination until the time that the examination has been completed and
submitted will result in the disqualification of the student.
The examination will be provided to the student in an electronic fashion. Once
the Invigilator has verified the student, s/he will initiate the final examination
process for the student. Upon completion of the examination, or after 2 hours,
which ever is first, the Invigilator will sign off the examination and terminate the
test.
NOTIFICATION OF RESULTS: During the signoff process, the system will
display the results of the examination for information for the student.
On successful completion of the SRPC, the RESPDAC will provide the student
with a graduating Certificate along with a covering letter to identify the results of
the final examination.
CONFIDENTIALITY: The RESPDAC will hold students examination results in
confidence and will disclose them only with the prior consent of the student, to
securities regulators in compliance with regulatory obligations, in response to a
legally enforceable demand for production or to regulatory or law enforcement
authorities if there are grounds to suspect that a misrepresentation has been
made with respect to those results.
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